Privacy Policy

Our Web Service Provider

Last updated: March 31, 2019
© 2019 Jonlivia Sdn. Bhd. website is currently hosted by Shopify, a Canadian e-commerce platform and point-of-sales service provider. Visiting and browsing means you’re also bounded to the Terms and Policy of both Jonlivia and Shopify. Henceforth, we refer you as Users and Customers. And, thus, Jonlivia is regarded as Merchant of Shopify and obeys the terms of use of Shopify.

For Customer’s Privacy Policy of Shopify, please visit (Clause 3. Information from customers) 

Privacy Policy with Jonlivia

Last updated: March 31, 2019
© 2019 Jonlivia Sdn. Bhd.

This Privacy Policy applies to the website and/or times when you share your personally identifiable information with us through other voluntary means (the “Site”). We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of Jonlivia’s Privacy Policy. Please read this policy carefully. Our business is constantly evolving and our Privacy Policy and the Site and our Terms & Conditions will also evolve. We may email periodic reminders of our notices and terms of business unless you have instructed us not to, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you choose to visit the Site, your visit and any dispute over privacy are subject to this Privacy Policy and our Site’s Terms & Conditions.

Here are the types of information we gather: 

Automatic Information. For each visitor to our Site, our server hosted by Shopify automatically recognizes information regarding the customer’s domain name (or that of the visitor’s access provider) but not the email address. We may also automatically collect other non-personal information such as the type of browser you are using, the address of the website from which your visit originated, the operating system you are using, the domain name of your internet service provider, the pages you visit on the Site and the duration of your visit.

We use this information together with Shopify Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. We also use this information to improve both side of our Services.

The information you give us. We also collect and aggregate information volunteered by customers such as when you communicate with us electronically.

We use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information (for example, IP addresses or payment information) to automatically block certain potentially fraudulent transactions for a short period of time.

Cookies. JONLIVIA and Shopify use cookies and web beacons (also referred to as web bugs, pixel tags or clear GIFs) to manage the Site and email programs. We do not use cookies or web beacons to collect or store personal information. A cookie is a small file placed on your computer when you visit a website. Its purpose is to manage your website experience and allow for customization of the web pages presented to you when you return to the website. Web beacons are small bits of computer code that allow a website owner to track the actions of users on the site and recipients of email communications.
Cookies and web beacons help us understand how consumers use the Site and email so we can design better services in the future. JONLIVIA may use cookies and web beacons to measure the effectiveness of our online advertising initiatives and determine the correlation between JONLIVIA customers and the online sites they visit.

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your transaction by clicking Place Order Now. Such contact details and data may be used to contact you to inquire why you did not complete your transaction. 


Information about our customers is an important part of our business, and we are not in the business of selling or renting it to any third party. However, if we choose to do so in the future, we will notify you. We share customer information only on a limited basis and with our parent company and affiliates. We share it on a limited basis with agents we use from time to time to send postal mail and email, remove repetitive information from customer lists, analyze data, provide marketing assistance, and provide customer service. We use information about our customers for the specific purpose for which it was volunteered. In addition, if you supply us with your postal address online, you may receive periodic mailings from us with information regarding a new collection, new products, new store locations, or upcoming promotional offers or events. Sometimes we also send offers to selected groups of JONLIVIA customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not wish to receive such mailings and email updates, or otherwise wish to remove your name from our list, please contact us. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Site’s Terms & Conditions, and/or other agreements; or protect the rights, property, or safety of the Site, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy. In case JONLIVIA, or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be one of the transferred assets. 


You can make changes by logging in to your JONLIVIA account and going to the Account.

Certain activities through the Site, such as special promotions, may be linked with those from other unrelated third party companies that offer you the option to share your personal information with the third party. We will not share your personal information with those third-party companies; only you can if you make that choice. Links provided on the Site to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party sites that may be accessible through the sites. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some companies may choose to share their personal data with us; that sharing is governed by that third-party company’s privacy policy. 

We are committed to offering our customers a safe and secure environment. Hence Our servers utilize SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Microsoft Internet Explorer, Firefox, Chrome, and Opera, you can help ensure that your identifiable personal information is unavailable to unauthorized users and processed confidentially. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

Shopify (specifically Shopify’s affiliates Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., and Shopify (USA) Inc.) complies with the EU-U.S. Privacy Shield Framework, regarding the collection, use, and retention of personal information from data subjects in the European Economic Area (“EEA”), and with the Swiss-U.S. Privacy Shield Framework regarding the collection, use and retention of personal information from data subjects in Switzerland. In this regard, we have certified that we adhere to the Privacy Shield Principles of notice, choice, accountability for onward transfers, security, data integrity and purpose limitation, access, recourse, enforcement, and liability. 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. However, if this happens in the future, we will notify you.

By using this Site, you consent to our use of email as a means of such notification. If you have any questions regarding our Privacy Policy, please contact us. 

Jonlivia Sdn. Bhd. (Office and Headquarters)No. 9 Jalan Mivo 1,Taman Perindustrian Desa Aman,52100 Kuala Lumpur,Wilayah Persekutuan Kuala Lumpur.

Operation Hour : 9:00 am - 5:00 pm (Monday - Friday)
Off-operation : Saturday - Sunday & Public Holiday
Tel : 016-321 5358
Email : 

Last updated: March 31, 2019
© 2019 Jonlivia Sdn. Bhd.